FAQ
Short answers to the questions we hear most often.
Last reviewed 11 August 2026
When can I buy?
The collection is open to shop — Altura, Brisa and Travessia. You can also join the studio list for new forms and notes, or use the contact form with any question.
Sizing
We use Australian women's sizing. Check the size guide and the product page notes for each style — lasts differ.
Orders and accounts
You can check out as a guest. Creating an account lets you see order history and save addresses. Order confirmations always go to the email used at checkout.
Care
Wipe leather with a soft dry cloth. Avoid prolonged rain and heat. Specific care notes for each style appear on the product page when available.
Returns
Change-of-mind returns are accepted within 30 days of delivery for unworn pairs in original condition. See the returns page for full detail.